Business
Rates Relief

Business rates are a tax charged on most non-domestic properties such as shops, offices, warehouses, and factories to help fund council-run public services.

Business rates are calculated based on the property's 'rateable value', an estimate by the Valuation Office Agency (VOA) of its open market rental value. This value is reviewed every three years, with the latest revaluation in April 2023. Like council tax, business rates are an annual bill typically paid in ten instalments (or 12 monthly instalments if preferred).

At RCK, our business rates experts will help identify errors in your rateable value, recover past overpayments, apply business rates reliefs, and manage your ongoing rates.

Local authorities offer various business rate reliefs, such as small business rate relief, charitable relief, hardship relief, transitional relief, rural rate relief, empty property relief, and retail, hospitality, and leisure relief. We also support you with appeals, refunds, and offer advice on available reliefs—including small business, charitable, hardship, transitional, rural, empty property, and retail, hospitality & leisure relief.

How Can We Help?

We'll manage your Business Rates liabilities on your behalf.

Navigating business rates valuations and appeals

Due to business rates being based on a subjective evaluation, they are open to interpretation and challenge. Determining an appropriate value requires expert training and thorough understanding of case law to navigate this.

Expert business rates auditing

At RCK we audit valuations received to ensure that they are in line with local tax legislation and industry best practices. RCK can conduct a forensic evaluation of past payment records to determine if any rates have been overpaid and to ensure that any overpayments are refunded.

Client Case Studies

Building Type

Mitigation of empty rates

RCK is dedicated to helping you identify areas you can save on by assessing your property's eligibility for exemptions, business rates relief, or temporary alternative uses.

At RCK Partners, our Business Rates team specialises in helping landlords and tenants reduce their liability for empty property business rates.

Through tailored mitigation strategies and full compliance with UK legislation, we work to significantly lower or eliminate empty rates costs, ensuring your vacant commercial properties remain as cost-efficient as possible.

RCK is dedicated to helping you identify areas you can save on by assessing your property's eligibility for exemptions, business rates relief, or temporary alternative uses.

The Multipliers

Two multipliers are involved in calculating business rates: the small business multiplier and the standard multiplier. The multipliers apply to the whole of England with some exemptions and are set each financial year by the legislation. There are also additions to your multiplier if your property is located within Greater London and the City of London.

Changes in the multipliers account for changes in the Consumer Price Index (CPI) for the September before the billing year.

Local authorities offer various business rate reliefs, such as small business rate relief, charitable relief, hardship relief, transitional relief, rural rate relief, empty property relief, and retail, hospitality, and leisure relief.

What Can Change Your Business Rates?

Generally, factors affecting the rateable value of your property and eligibility for business rates relief or exemptions affect how much you pay in business rates.

Some of the reasons include:

  • Creating products, services, or processes
  • Building works to both your property and the surrounding properties
  • Changes like renovations and extensions
  • Property becoming empty
  • Change in circumstances making you eligible for relief

Why choose RCK for business rates relief?

We'll manage your Business Rates liabilities on your behalf.

Our Experience

We advise working with an experienced team to help you investigate and apply for relief whilst remaining compliant.

When working with RCK, you tap into our years of experience in identifying areas of refunds and appeals.

We'll help you provide and present evidence at the Valuation Tribunal and Upper Tribunal when you have an appeal.

You can trust us to negotiate with the relevant local authority when seeking a refund.

Our Expertise

The RCK team is made up of property specialists and surveyors, who can help you navigate business rates.

Client-Centric Approach

At RCK, you and your business matter to us. Our team prides itself on providing optimal solutions for our clients.

Testimonials

RCK Partners recovered a large sum of money for TCHC Group, Dmitri, Bradley and Megan were very professional and courteous throughout the process.

Brian McManhon

Director of Finance - TCHC Group

Great service and great results as always when working with RCK to reduce our rates.

Chris Lee

FD

RCK managed to save us a significant amount of money across our portfolio via business rates relief. Couldn't recommend them enough, great results and the team were a joy to work with.

Rachel Toome

CEO

FAQ

  • 01.

    How are business rates calculated?

    In England, business rates are calculated by multiplying the rateable value by either the small business non-domestic rating multiplier or the standard non-domestic rating multiplier. Your rateable value determines which multiplier applies to your business.

    You then deduct any applicable business rate relief to get your final business rates bill. You would, however, calculate England's business rates differently from Scotland and Northern Ireland.  

  • 02.

    How does the valuation office agency set the rateable value?

    The VOA, an agency of HMRC, sets the rateable value of your property according to rental values on the open market as at a particular date. RCK can help you challenge the rateable value if we establish it's wrong.  

  • 03.

    Does my business qualify for business rates relief or exemption?

    The nature of your business determines your eligibility. You may qualify for small if it's a small business. Cinemas, cafes, gyms, charities, and local newspapers may qualify for relief. You could also qualify for hardship relief when facing financial difficulties.

    Your property may fall under agricultural land like fish farms, and buildings registered for public religious worship or for the welfare of disabled people. Such properties are exempted from paying business rates.  

    Our team can help you determine your eligibility for relief.

  • 04.

    When Can My Business Rates Change?

    Your business rates can change if the property's occupancy status changes. Rates can also change if the business property undergoes repairs, renovations, or extensions that alter its value, usage, size, and layout.

    Changes to the surrounding area, such as roadwork, new developments, removal or addition of amenities, increased noise, or pollution affecting the property's market value, could also change your business rates.

Bradley Westlake - Head of Business Rates (Surveying)

Bradley Westlake leads our business rates team. His over 12 years of experience in rating give him extensive knowledge of Rating legislation in various UK markets, specialising in London, Manchester, and Bristol.

His years in the public and private sector enable him to steer the team and provide valuable insight to clients with various property types. Bradley also has vast experience working with local authorities, which comes in handy when resolving business rates matters like appeals and rebates.

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We would be happy to help you, please get in touch with any queries by using our contact form. We’ll get back to you within 24 hours.

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